Repairs and reporting for the properties you manage.
Common-property and in-lot plumbing for owners corporations, property managers and landlords across inner Melbourne. Faults traced to their source, access coordinated with occupants, findings reported in writing.
- Licensed & insured
- Written reports
- Mon to Fri 7am to 4pm
Apartment plumbing rarely affects one lot on its own.
A leak reported in one apartment may be coming from shared pipework, the lot above or a service running through common property. Before recommending a repair, Measured Plumbing confirms the location and likely source, works out what the affected pipework serves and explains what needs to happen next. That gives the property manager or committee something solid to decide on.
We look after apartment buildings, common areas, tenanted properties and managed portfolios across Melbourne CBD and the inner suburbs. The work runs from urgent faults and leak investigations to scheduled maintenance and staged pipework renewals, and every job is coordinated around access, occupants and the approvals required.
Measured Plumbing is owner operated, so the person who raises the job deals with Heath Jenkins directly and gets the updates as the work progresses. Findings come back with photographs, the likely cause and a recommended scope, in a form a manager can forward to an owner, a committee or an insurer without rewriting it.
Support for strata, agencies and landlords.
One-off repairs, recurring faults and planned work across individual lots and shared property.
Common-property plumbing
Shared stacks, risers, boundary traps, stormwater services and any other plumbing that serves more than one lot.
Repairs within lots
Taps, toilets, cisterns, hot water units, leaks and drainage faults inside apartments and rental properties.
Urgent faults
Burst pipes, serious leaks, toilet failures and loss of hot water, attended subject to availability.
Leak investigations
Water travelling between lots traced to its likely source, with the findings explained in plain terms.
Planned maintenance and renewals
Ageing pipework and fixtures repaired or replaced in stages that suit access and approved budgets.
Condition reports
Concise findings, photographs and recommendations written for managers, committees, owners and insurers.
Make-safe and insurance work
Active water loss contained, the cause assessed and the rectification required set out for the claim.
What a managed-property job includes.
The same format whether it is a dripping tap in one lot or a leak crossing three.
- Job raised with the address, lot number, issue and occupant contact
- Access coordinated with the occupant, building manager or site contact
- Fault location and likely source confirmed before work is recommended
- Which lots the affected pipework serves, recorded for the manager
- Written quote, or minor repairs completed within an agreed authority limit
- Investigation and repair quoted as separate stages where the cause is unclear
- Approved repairs carried out, tested and the work area left clean
- Photographs of what was found and what was done
- Concise close-out update to the person who raised the job
- Compliance certificates where the work requires one
Common property or an individual lot?
The first step is working out where the fault sits and what the pipework serves. That is what the owners corporation or manager needs to allocate responsibility against the plan of subdivision.
- 01
Apartment buildings under an owners corporation: shared stacks, risers, mains, plant, pumps and common-area fixtures usually sit with common property.
- 02
Individual lots: branch pipework, taps, toilets, the lot's waste pipework before it reaches the shared line, and the lot's own hot water unit usually sit with the lot.
- 03
Shared drainage: boundary traps and common drainage lines serving several lots are usually common property.
- 04
Tenanted houses and apartments managed by an agency, including urgent repairs under Victorian rental laws.
- 05
Managed portfolios where several properties run on the same reporting format and authority limit.
- 06
Buildings where responsibility is unclear and the fault has to be investigated before anyone approves the repair.
Where responsibility is not immediately clear, we investigate and record what was found: the location, the likely source and which lots the service supports. The manager or owners corporation then uses that record to confirm responsibility and approve the next stage.
Recent work in managed buildings.
Shared services and in-lot repairs in apartment buildings across the inner suburbs.
Stormwater riser
Stormwater riser pipework serving several levels of a multi-storey building, a typical common-property service.
Suspended sewer drain
Suspended sewer drainage run beneath a slab, carrying waste from the fixtures on the floor above.
Hot water fit-off
Hot water unit fitted off with new valves and connections, the kind of in-lot repair an agency raises.
What affects the cost of strata plumbing.
Cost depends on access, where the fault sits, the investigation required and the condition of the existing pipework. Work inside occupied lots, shared risers or concealed ceiling spaces takes more coordination than the same repair in a house, because access has to be arranged with occupants and sometimes with more than one lot.
Where the cause is unclear, investigation and repair are quoted as separate stages. The instructing manager gets a clear initial scope and a cost for finding the problem before committing to larger work, and the repair is then quoted on what was actually found rather than on a guess.
Scope, inclusions and exclusions, in writing.
Anything outside what was agreed is priced and approved before it proceeds, so no variation lands on an invoice unannounced.
How a managed-property job is handled.
- 01
Send the details
Property address, lot or unit number, the issue, occupant contact details and any photographs.
- 02
Confirm access
Attendance is coordinated with the occupant, building manager or nominated site contact.
- 03
Assess the fault
The issue, its likely source and the pipework it affects are investigated on site.
- 04
Approve the scope
A written quote is provided, or minor work proceeds within an agreed authority limit.
- 05
Complete the work
The approved repair is carried out, tested and the work area left clean for the occupant.
- 06
Close out
A concise update with photographs and any compliance information goes to whoever raised the job.
Urgent fault in a rental or apartment?
Burst water services, blocked or broken toilets, serious leaks and failed hot water count as urgent repairs in a Victorian rental, so call: subject to availability we make the area safe, stop further water loss and report what the lasting repair needs.
What customers say, in their own words.
“I was extremely impressed by the efficiency, professionalism and service provided. Cannot recommend them enough!”
“Had an issue with my washing machine, hot water service and toilet all in the one day, ultra quick turnaround and couldn't have been more thankful for the job done. Completely saved the day and will absolutely use again for my next issue.”
“I recently used this new plumbing company and couldn't be happier with the experience. From the initial phone call through to the completion of the job, the team was professional, friendly, and incredibly responsive.”
Richmond-based, across inner Melbourne.
Melbourne CBD and the inner suburbs: inner city, inner east, inner north, inner south and bayside. Not sure if your suburb is covered? Ask.
Common questions, answered plainly.
Can't find what you need? Call 0416 812 147 or send an enquiry and Heath will get back to you.
Other work we cover regularly.
Commercial Maintenance & Repairs
Planned attendances and breakdown repairs for offices, retail, hospitality and industrial sites, reported in writing.
Learn more
Commercial Fit-out Plumbing
Water, gas, sanitary and drainage plumbing for fit-outs and refurbishments, coordinated with the builder and trades.
Learn more
Retail & Hospitality Plumbing
Grease traps, trade waste and kitchen plumbing for cafes, restaurants, bars and retail premises.
Learn moreTalk to Heath about the properties you manage.
Send the address, lot number and what has been reported, and Heath will confirm access and the next step. For urgent faults, call.